Steven Fox Service Sales; Monday: 7:30am-6:00pm 10:00am-5:00pm They are not worth spending your hard earned money at! Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! More, Other Employees Tagged: Some of our annual events include Toys-for-Tots and were very involved in Breast Cancer Awareness Month. The owner /, general manager / car salesman, Josh Lever is a grade A xxxxxxx. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. . He wanted to give her something to enjoy and be comfortable in going to and from treatments. Everyone very courteous and friendly. We are happy you got the car that you wanted and wish you well. 340 W. Old Country Road I had 7 VW's all together and this is the 1st from Platinum. when you get a use car from platinum make sure you get 2 keys or get it in writing that they promise to get you a key.i bought a used Audi a5 with one key the salesman told me to get it and they will get me my money I'm still till this day waiting for my money they make false promises.. "Good Morning, Please remember the story goes both ways and After all we have done for you at Platinum Volkswagen between service, finance and letting the fact that you never gave us the wheels for your trade in, you do this. Opens website in a new tab. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. PlAminu Volkswagen is a good choice. Your defaming statements are being documents. The sales manager, Joe Riccobene does not reply to my emails nor did Moses Quiroz whom I cc'd on my last refund request to Riccobene. June 21, 2022. He is straightforward, knowledgeable, honest, helpful, professional & responsive. he also locked the door behind us. John Grossmann, Unfortunately you were lied to by a competing dealership. Models . definitely go back to Platinum if I'm to purchase another Volkswagen. Don't trust Josh a d platinum vw. I ended up at BAYSIDE VW where they provided OUTSTANDING service recovery and I was happy to give them my business. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! Vildan was fantastic. We appreciate your business and hope to see you again soon! You also have the option to opt-out of these cookies. "They worked with me at the dealer level and took our dealership's needs into consideration. Best volkswagen I have ever been to. We explain to him the sales man didn't know the features of the car during our last test drive but took that as an attack and proceeded to kick us out of the store for calling the sales man a lair. By leveraging Upstart's AI platform, Upstart-powered banks can have higher approval rates and lower loss rates for every race, ethnicity, age, and gender, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Impel: Whats the biggest benefit to your location? - 5:00 PM, Wednesday The only one that cursed was you and we have the voicemail to prove your false comments. THIS IS HOW PLATINUM TREATS A RETURNING CUSTOMER WHOSE CAR WENT DEAD AFTER 10 DAYS . They made me feel very welcomed. Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. Everyone very courteous and friendly. So he called me, cursed me out and told me Our . Manny answered any questions I had and made sure everything went smoothly. , Bill Q, Kevin, thank you for taking the time to share your feedback with us! This experience at Platinum epitomized the reputation of the sleazy, dishonest car salesperson! josh@platinumvw.com, 340 W Old Country Rd Hicksville, NY 11801. We appreciate your business and look forward to helping you with any questions or future vehicle needs. See Details. Used overnight drop off and got a call 1st thing in. Like I said in all your ranting an raving no one here broke your Uber screen or they would have admitted it. Thank you Ryan and Moses. facebook We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. If there is anything further we can do to assist you, please let us know! We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. Owner at Platinum Volkswagen Bellmore, New York, United States . Platinum Volkswagen in Nassau County, NY is one of the leading Volkswagen dealers in the region. Manny Lucas, New Car Dealers Please reconsider posting this false review. Platinum Volkswagen s. Hicksville NY knows how to make anyone looking to lease or purchase an unbelievably SMART and ATTRACTIVE automobile very happy. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was not covered under my lease and asked if I had an extended service contract (which I didn't) that I would have to pay for the service. Moses helped me my first time heRe. Explained all features and got us exactly wh listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. professional, helpful, thorough, and kind! Don't trust Josh a d platinum vw. Promised delivery 90-120 days. 20.7 miles away from Platinum Volkswagen Service Center. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, Thank you for taking the time to write this review, Helen! Experience Store Room Vintage 7 years 3 months . Check out 1,115 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Reliable, fast and efficient service. It was a great experience. Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers. , Front desk, Thank you so much for your excellent review! Highly recommended! We worked several different types of scenarios out only to have you continue to ask the wrong basic questions which validated your lack of experience. My first experience was effortless and amazing. Worked with Manny to get my new Tiguan. You were handled with kit gloves because no one really wanted to deal with your lunacy. This is a terrible service department I DO NOT RECOMMEND!!! We are so glad that Manny had the opportunity to work with you, and that our team could make this a top-notch experience. They will help you in the future. I never lied to your dealership and i swear on my mother's life. You will feel like you are working with family, in a good way! General Manager Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" Dec 15, 2020 -Platinum . Manny and Josh are the be This rating includes all reviews, with more weight given to recent reviews. Moses Quiroz, Everyone was friendly and helpful from sales to billing to service. Josh Lever Found 4 people in Utah, California and New York. Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Customer Reviews a customer. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. More, Other Employees Tagged: Best- More, Other Employees Tagged: BBB remains operational and focused on serving our business community. More, Other Employees Tagged: josh@platinumvw.com. Purchase is not required and you agree to our, Manny is 1 of a kind and so appreciate all help and. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Explained all features and got us exactly what we needed and wanted right down to the colors!!! Josh entered the automotive industry in 2002 following his life-long passion for cars. SERVICE VISIT. Check out 1,134 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. josh@platinumvw.com. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Vildan and the rest of the staff treated me with such kindness and great customer service. Don't trust Josh a d platinum vw. Qualifications for referral bonuses vary by dealer. More, Other Employees Tagged: listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. My brother had spent an additional $50 per month on the "Wheel and Tire" coverage, and it took Platinum's service center 7 weeks to tell us that what was being done will not be covered by the 3rd party coverage leaving my brother with no car for almost two months over the wheels since it was sitting there. It's wonderful to hear that the service team went above and beyond for you. Thanks again, Tara, for choosing Platinum Volkswagen! The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Our Dealership has built a reputation on providing courteous, honest service. Moses Quiroz, The only real change was the photo line up but once we started using it, it actually made more sense than what we were doing before. process was seamless. Yelp users havent asked any questions yet about Platinum Volkswagen. My experience at Platinum VW couldnt have gone more smoothly. From, Josh @ Dealership: josh@platinumvw.com, Manny Lucas our salesman and Platinum Volkswagen in We appreciate your review! More, Other Employees Tagged: josh@platinumvw.com, I came in looking for a new lease and Ryan was extremely 340 West Old Country Road OH WELL. From start to finish, even thru some minor snafus with. Hicksville, NY 11801-4102 Want to share your experience with this dealership? More, Other Employees Tagged: , Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. 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