j5create support said they are unavailable. All company, product and service names used are for identification purposes only. Features. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. Computer used: HP Laptop. 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Ive tried other outlets and different laptops but nothing. The HDMI port is the middle port. Previous image. Extend: View the screen image extended across both the computer and the external device. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. * Ideal for viewing multiple windows at the same time. j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. When using your USB-C power adapter, the multi-adapter powers both Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. All rights reserved. Connect video, data, and power to a computer or tablet with a single USB Type-C port. Drivers are available on j5create website under the "Support" tab. Sign up for the latest innovations, exclusive offers, and more. Please contact our customer service department for assistance with this issue. One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2K. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. Plug and play - No software or drivers required. Second screen only: View the screen image on the external device only. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. After that, you can check whether the J5create USB to HDMI works well on Windows 10 and whether the driver is compatible with the system. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. View cart for details. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. Unless and to the extent specifically provided otherwise in writing by j5create, you shall not: You agree to abide by all laws and regulations in effect regarding your use of the Ware, including without limitation, all laws relating to copyright-protected content. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. Save my name, email, and website in this browser for the next time I comment. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. It has been a while since anyone has replied. You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Get answers to your product questions by contacting our Customer Service team. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Nothing I've tried will detect the screen. This is not the model sold by Best Buy. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Available USB Type-C port (USB 3.1 is recommended). All other ports on the j5create adapter are working--USBx2 and Ethernet. I couldn't figure out problem with documentation included. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. Please open your own question, and give as much detail about your particular hardware (PC and TV). j5create is a team that has come together from a diverse set of backgrounds to make technologies more meaningful and inclusive. 5. charging your device simultaneously. J5 sells 2 versions with almost identical model number. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. 12:44 AM The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. Or some people may run into j5create not working for unknown reasons. Get Restoro here to fix your issue in no time: https://go.windowsreport.com/Restoro?adgroup=3qmyRkrNtd4\u0026banner=YTSnap! Sections 2 through 14 of this Agreement will survive any termination of this Agreement. 2. Product description. Subject to the terms of the Privacy Policy, j5create reserves the right to use such information, data and statistics in the course of j5creates business, and you hereby agree to j5creates use. We disclaim any interest in the marks of others. Not working. I also purchased an LG 4K 27" monitor. Something went wrong. USB 3.0 SuperSpeed. For Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. 02-07-2018 I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Step 4. Each time you press f4, the display state changes. You can also use your laptop screen for three displays in total, making it easy to access multiple applications at once. It works fine for hooking up two monitors via HDMI. Ethernet don't work, usb a/c ports . Please open a new question, and include the model-number of your HP computer. Transfer rates of up to 5 Gb/s enabling bulky file backups. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. Copyright 1995-2023 eBay Inc. All Rights Reserved. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. - edited Connect the other end of the cable to the high-definition TV or monitor. It does not require a power cord. * Add an additional monitor without adding an expensive, internal video card, avoidingcomplicated installation. JTS224 Multi-Angle Stand with Docking Station for iPad Pro, JCD395 4K60 Pro USB4 Hub with MagSafe Kit, JCD372S USB-C Multi-Adapter for Surface Pro 8, Plug and play No software or drivers required, Hot-swappable connection/disconnection without powering down, Supports up to 3840 x 2160 @ 30 Hz resolution, If you are using high-powered USB devices, attach the USB-C power adapter to the power delivery port DisplayPort Alt Mode for . Then connected my monitor to the box using an HDMI cable. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Laptop Docking Stations, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service. However, the j5create support desk was on-point and everything went smoothly after the upgrade. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? Windows 7 OS may have other limitations. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? Mac & Windows. Power and charge your laptop, while powering all devices connected to your laptop and the docking station with a single power adapter (not included). To ensure the JCA379 powers and charges your mobile device while USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. Is not as easy at it seems. Small, compact, and lightweight. Let's get to multitasking! The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. For Windows users, Microsoft has provided you an inbuilt tool to update device drivers like j5create drivers within the system. I'm trying to connect an external monitor. But, if I can't get it working with an external monitor it is pretty much useless to me. Download drivers, update firmware, register your product and more. Buy now. For example, my Asus G752 laptop is not compatible. (e) make copies of or distribute the Ware or electronically transfer it or any portion of it from one computer to another or over a network. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. If you choose to access the Ware from outside the United States, You do so on your own initiative and You are solely responsible for complying with applicable local laws. I hope it doesn't need Thunderbolt 4 as those cables are very . I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. Check article with full guide:https://windowsreport.com/usb-to-hdmi-adapter-not-working/ Get DriverFix for FREE to always keep your drivers up to date: https://www.driverfix.com/includes/route.php?tracking=GUDF\u0026exec=run\u0026banner=YT\u0026adgroup=3qmyRkrNtd4 Contents of this video 0:00 - Intro0:47 - Update the USB to HDMI driver1:22 - Rollback a Windows 10 build update1:53 - Connect to an alternative USB port/ Change hub2:18 - Scan for hardware changes STAY CONNECTED: https://www.facebook.com/WindowsReport Got a different tech issue?