No haggling, no ghosting, nothing shady. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Otherwise, they'll need to create an AXS account to claim the tickets. Anyone know if this is temporary maybe because I bought recently? Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Thank you. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Maybe that's the reason why? This is for tool on Feb 5 in New Orleans. Alex P. Was so helpful and kind. With Tixel, no one needs to go first and risk being ripped off. Follow these simple steps to transfer the money to your selected financial institution. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Glad we could help :). In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. We are dedicated to making the needed changes so in the future you have the best experience. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. Bravo! We are dedicated to making the needed changes so in the future you have the best experience. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Will it be available for these tickets at a later time? You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. ~VP, Contact Center. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. We are changing the way you register and sign-in to the StubHub Community. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Based on my experience, AXS will also charge you for reselling your tickets. Or is it better to sell on a resale platform like StubHub, etc.? They are P3, section 322 row 8. Thanks for the review and enjoy your event! G o on sale. This will. I bought better seats now I have an extra pair of tickets for Aerosmith. Thanks. Once youve uploaded the file, you will have the option to select which tickets you want to sell. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. I finally got someone to answer and they sent me a weblink to upload some screenshots. Capture your ticket's QR code or barcode. At that tine if the tickets are transferable the grey transfer button will be activated. How did you resolve this? Check out the link for How to Sell Axs Tickets on StubHub. I want to sell 2 kcon tickets for 8/11. This experience has been atrocious. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Its really that simple. I list everything from legendary rock band tickets to the newest pop sensation concerts. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. Chevron-shaped icon used for navigational cues. I was on hold with StubHub for almost 3 hours. Fit-Seaworthiness712 . Glad we could help :). Glad we could help :). ~VP, Contact Center. Supr3m3Hyp3B3ast 1 yr. ago. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Or maybe we have to wait. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. Dont worry if you only want to sell one ticket from a group purchase. It was my first time using this service and I plan on using it from now on because of my experience. Sierra H. is a great addition to our team. Glad we could help :). ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. BUY THE PERFECT TICKETS May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Thanks for the review and enjoy your event! While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Sherrell is a great addition to our team. I shouldve reached out much sooner, but I forgot. This helps prevent ticket touting and help combat illegal counterfeiting. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Hi Mr. Scott,Thanks for the review! The response was fine but "our app is not wifi friendly"? On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . When available, use the Transfer feature, which will allow you to send event tickets to a friend. This way we can ensure that the money is released into your account after the transaction is finalised. My emails went unanswered. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. ~VP, Contact Center. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . How to see your payment history. HiChris,Thanks for the review! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. HiHeather,Thanks for reaching out to us and providing feedback. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. Service was friendly and efficient! Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. User flair is your favorite album/song! That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. Huh. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. 03-12-2017 02:37 PM. Click "Transfer Money" Enter a transfer amount and select a transfer destination. I hope to get to use them for everything going forward. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). and our If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. Community Log-In Changes May 1st . TONS of tickets are listed as resale but for me, the option is greyed out. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Find the event and choose the date Follow the steps. Ticketmaster sell button greyed out. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Anyone know if this is temporary maybe because I bought recently? Different websites have different policies, but if yo. And after I managed to get to the site, it had repeated errors with payment. Hope you got throughI was on hold with StubHub for almost 3 hours. Cookie Notice Click "Sell" (which will display if they are resale eligible). We are changing the way you register and sign-in to the StubHub Community. Alex P. is a great addition to our team. I want to sell 2 kcon tickets for 8/11. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? What Are The Exact On-Sale Times For Each Show? For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Loading. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What options do I have. I bought better seats now I have an extra pair of tickets for Aerosmith. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Cookie Notice All customer service interactions should be that fantastic! Upload your ticket to Tixel. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. Create an account to follow your favorite communities and start taking part in conversations. The site owner may have set restrictions that prevent you from accessing the site. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Vote. I transferred tickets to the wrong email, what do I do? If your tickets are in your inbox, you will need to forward the original email with tickets to. Hi Dana,Thank you so much! Appreciate any other tips or insight. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. The person who helped me out was fantastic. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Verification can help ensure real people write reviews about real companies. On Sale Friday, March 3 10 a.m. Ok thanks. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. In answering this question I'm going to make the following assumptions: 1. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . HiJustin,Thanks for reaching out to us and providing feedback. My tickets have not shipped with a week to the event. He kept me informed as to what was going on, AND he solved my issue! Thanks for the review and enjoy your event! Been on hold for over 2 hours with StubHub support. Monae helped me by submitting a ticket to expedite shipping. Thanks for the review and enjoy your event! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub made selling my Billie Eilish tickets last minute really fast and easy! (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). ~VP, Contact Center. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Are there any tickets . Select or Add an account for getting paid, then click continue. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Get started now and sell your AXS ticket here. 2023 Trustpilot, Inc. All rights reserved. Your response and assistance would be greatly appreciated. I appreciate the non scripted chat support. She anticipated the errors that I would make and helped me correct them. My show starts in a couple of hours and I have not been able to transfer. It goes against our guidelines to offer incentives for reviews. How do I sell tickets with AXS? If your AXS tickets are in a PDF, you can upload the PDF ticket file here. I don't want to have to wait until May to get my money back. Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. ~VP, Contact Center. I could not find them in my account or anywhere. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After you get the hang of it though, there's nothing to it. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ~VP, Contact Center. If it isn't supported, you won't be able to use Wallet. ~VP, Contact Center.